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Ness Technologies wins US$5.1 million contract extension with two Israeli toll road operators

Israel-based global provider of IT and business services, Ness Technologies, has announced a four-year, US$5.1 million (Shk18 million), maintenance and development contract extension with Drench Eretz Highways Management Corporation and HaCarmel Lanes. Derech Eretz operates the Trans-Israel Highway, a 140km (87 mile) toll road, which is also known as Highway 6. HaCarmel Lanes operates the Carmel toll road tunnels in the city of Haifa.

Under the terms of the contract, the company will upgrade and maintain the Revenue Management System (RMS), a toll road billing and CRM system implemented on the two toll roads. RMS, which is connected to a License Plate Recognition (LPR) system, manages the entire billing and customer relationship management processes of toll roads. The system handles trip information on every car that uses the toll road, calculates the fee according to various rates, generates invoices, and manages the collection process. The billing component of RMS was developed by Ness. It will provide ongoing maintenance services to ensure successful 24/7 operation of the critical billing and CRM system. The company will also adapt the system to new regulations and conduct ongoing technological upgrades, as well as new development according to the clients’ needs and requirements.

Effi Kotek, president of Ness Israel, said, “The decision of Derech Eretz and HaCarmel Lanes to extend its strategic contract with us is a tribute to our expertise and to our commitment in maintaining the system in the highest quality manner. The sophisticated system that we developed for toll roads is considered one of the most advanced worldwide, and can be easily adapted to any language, law and regulation.” Derech Eretz’s CIO, Miri Dvash-Hermoni, said, “We have been working with Ness Technologies for the last 10 years and are satisfied with their professional and responsive service. Trans-Israel Highway serves approximately 150,000 vehicles a day. The integration of RMS with an LPR system, allows uninterrupted trips with no barriers at the entrances and exits.”

 

March 22, 2011

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