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R&D Support Technician – Perceptics

Knoxville, Tennessee, USA

Company Profile
For over 35 years Perceptics has engineered the most accurate, high-performance vehicle identification and license plate recognition technology in the industry. It engineers products that serve the border control, commercial vehicle, electronic toll collection, security, and ports and cargo industries.

Perceptics has secured thousands of border checkpoints and its products automate over 200 hundred million vehicle inspections
annually. Its customers include local, state, national and international governments among others.

In addition, Perceptics has a global distribution network that helps to deliver its products more efficiently and in a capacity that best meets the needs of our end users. 

Perceptics prides itself on developing superior technologies as well as delivering unmatched customer service. 

Position Summary
Immediate opening for an experienced R&D Support Technician to provide timely and effective technician services to all departments and teams responsible for the deployment of products and services to customers. 

Areas of Responsibility:
• Support design engineering functions through conceptualizing, prototyping, testing and validating new designs and documenting design information. 
• Design and perform tests to determine compliance with performance specifications for new products or product enhancements. 
• Capture and document all test data regarding whether a given design meets the established specifications. 
• Serve as a liaison between engineering and manufacturing to help develop manufacturing procedures and processes. 
• Provide troubleshooting support and feedback as needed regarding the testing of new designs and production units. 
• Aid transition of new products and designs into production by providing assembly specs, cable specs, set-up procedures and jigs or test rigs to help conduct tests and set-up functions. 
• Ensure engineering has all of the documentation necessary to create thorough installation manuals. 
• Support sales by manufacturing and producing demonstration equipment. 

Occasional travel may be required.

Minimum Qualifications:
• Bachelor’s or Associate’s degree in engineering;
• Minimum five years of work experience in a technical position; 
• Must be a US citizen; 

Knowledge/Abilities/Skills:
• Self-motivated, results-oriented, and ability to work well in a team environment with minimal supervision. 
• Strong interpersonal and communication skills in order to coordinate and accomplish objectives through other involved company personnel, work team members, technicians, supervisory personnel and contractors. 
• Ability to run, modify and debug test scripts using common scripting languages. Experience writing scripts and/or software a plus. 
• Must be able to use Microsoft Word and Excel to manipulate data and prepare reports. 
• Must be able to communicate clearly and effectively, orally and in writing (including preparation and presentation of reports and data). 
• Basic understanding of image processing a plus. 

Candidates must be a US citizen.

We are an equal opportunity/affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law. 

Email: hr@perceptics.com for further details.


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