Traffic and tolling solutions provider IntelliRoad has announced a strategic partnership with DMV lookup experts Duncan Solutions to help reduce the operating costs at tolling agencies via optimized revenue collection and image review.
This optimization will improves tolling experience with correct, transparen, and timely billing that enhances the overall customer service.
“Our partnership with Duncan Solutions reinforces IntelliRoad’s role as a leader in transforming the tolling industry,” says Rafael Hernandez, vice president of tolling solutions at IntelliRoad. “By combining our advanced technology with Duncan’s DMV expertise, we are set to significantly boost operational efficiencies and revenue for tolling agencies, enhancing the experience for all users.”
With Duncan Solutions’ expertise in DMV lookup processes and collections and IntelliRoad’s tolling solution technology for data management and image review processing, this integration offers a powerhouse of capabilities to tolling agencies.
The technology will improve the quality of the image review process while instituting checks and balance mechanisms to maximize successful hits in identifying Registered Owners of Vehicles (ROV).
Through this strategic alliance, IntelliRoad and Duncan Solutions are committed to delivering exceptional value and fostering innovation, empowering tolling agencies to achieve new heights in operational excellence and revenue optimization.